By Staff Writer| 2026-01-28

Using Sedgwick Claims and Employee Portals

This guide explains how to navigate Sedgwick’s online tools to file, track, and manage claims and leaves. Learn where to find access links, what information you’ll need, and how to get help if you run into issues.

Sedgwick administers workers’ compensation, disability, and leave programs for many employers and insurers. If you need to file a case, upload documents, or check status, the Sedgwick claims portal centralizes your claim details, messages, and required forms. You’ll typically receive an invitation or claim number from your employer or Sedgwick to get started.

To access the claims site, locate the link provided in your welcome email or your employer’s benefits page, then register with your personal details and claim number. Create a strong password, set up multi-factor authentication, and review your profile for accuracy. Use the dashboard to view milestones, correspondence, and payment schedules, and enable alerts so you don’t miss requests or deadlines.

Some organizations also use an HR-facing experience for leave requests and documentation. If your company uses single sign-on, look in your HR or benefits portal for a link labeled for Sedgwick; that’s often the employee portal Sedgwick surfaces for submitting leave requests, updating contact information, and reviewing employer-specific resources. If you can’t find it, search your intranet for “Sedgwick” or ask HR for the direct URL.

When you get stuck—such as password resets, locked accounts, or missing claims—contact Sedgwick customer support via the help link in the portal, or by phone or chat during business hours. Have your claim or case number, employer name, and personal details ready to speed verification. For security, avoid sharing full SSNs by email and always sign out on shared devices.

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